This Privacy Policy describes how Genassistant ("Genassistant," "we," "us," or "our") collects, uses, and shares information in connection with the use of our services (the "Service").

This Privacy Policy is the authoritative statement governing our privacy practices. It supersedes any prior, contemporaneous, or future statements about privacy that may appear in marketing materials, product descriptions, sales conversations, documentation, or other communications, whether written or oral.

A. Information We Collect and Use

I. Information We Collect

We collect information in limited categories necessary to operate the Service. This includes account information you provide when creating or managing an account, such as your name, email address, and organization. It also includes content you explicitly authorize the Service to access or process, such as emails, messages, and attachments.

We also collect usage information related to how the Service is used, including interactions with outputs, as well as technical information necessary to operate, maintain, and support the Service.

II. How We Use Information

We use information to provide, operate, and maintain the Service. This includes generating drafts, summaries, notifications, and related outputs at your direction.

We may also use information to improve the functionality, performance, and reliability of the Service, and to comply with legal obligations and enforce applicable terms.

B. Automated Processing and Data Handling

I. Automated Processing and AI

We use automated systems to process authorized content in order to provide the Service. Such processing is performed in a manner designed to respect data privacy and confidentiality.

Authorized content is not used to train public or shared models. We also restrict service providers who process authorized content on our behalf from using authorized content to train public or shared models.

Any outputs generated by automated systems are provided for user review and control.

II. Data Sharing and Third-Party Services

We do not sell personal information.

We share information only with service providers and partners as reasonably necessary to operate and support the Service. Where the Service is used through an organization, we process information on behalf of that organization and in accordance with its instructions. In such cases, the organization is the controller of Information and determines the purposes and means of processing, and Genassistant acts as a processor.

The Service may interoperate with third-party services. The handling of information by those third parties is governed by their own privacy practices and policies.

We may disclose information if required to do so by law or in response to valid legal process.

C. Data Management and Protection

I. Data Retention and De-Identified Information

We retain information only for as long as reasonably necessary to provide the Service, fulfill the purposes described in this Privacy Policy, or comply with applicable legal obligations. Retention periods may vary depending on the nature of the information and the context in which it is processed.

We may create and use information that is aggregated or de-identified so that it can no longer reasonably identify you. Such aggregated or de-identified information may be used for business purposes, analytics, and to improve the Service.

II. Information Protection

We maintain administrative, technical, and organizational measures designed to protect information in connection with the operation of the Service. These measures are intended to help safeguard information against unauthorized access, disclosure, or misuse, while supporting the reliability and availability of the Service.

D. User Rights and Additional Disclosures

I. User Choices

You may disconnect integrations, stop using the Service, or request deletion of your account.

II. Non-User Information

Authorized content may include information relating to individuals who are not users of the Service, such as people who send messages to or receive messages from users. We process such information solely for the purpose of providing the Service.

III. Children

The Service is not intended for children, and we do not knowingly collect personal information from children.

E. Corporate and Policy Matters

I. Business Transfers

If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of some or all of our assets, information may be transferred as part of that transaction as permitted by law.

II. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of the Service after an update constitutes acceptance of the revised Privacy Policy.

III. Contact Us

If you have questions about this Privacy Policy or our privacy practices, you may contact us at:

Support@Genassistant.ai